Shipping Policy

Welcome to Trigonist!
We’re committed to delivering your favorite tech essentials — from Earphones & Headphones to Smart Watches and Power Banks — safely and efficiently, no matter where you are in the world. This Shipping Policy outlines how we process, handle, and deliver your orders.

🌍 Worldwide Shipping

We’re proud to offer worldwide shipping so you can enjoy Trigonist products wherever you live. Our logistics network partners with trusted carriers to ensure your order reaches you quickly and securely.

🚚 Order Processing

  • All orders are processed within 1–3 business days after payment confirmation.

  • During peak periods, promotions, or holidays, processing times may take slightly longer — but we’ll always do our best to keep delays minimal.

  • Once your order has been shipped, you’ll receive a shipping confirmation email containing your tracking number and carrier details so you can follow your package in real time.

⏱️ Estimated Delivery Times

We aim to deliver your products as quickly as possible. Estimated delivery times are as follows:

  • United States & Canada: 7–12 business days

  • United Kingdom & Europe: 7–15 business days

  • Australia & New Zealand: 10–18 business days

  • Rest of the World: 10–20 business days

Note: Delivery times are estimates only and may vary depending on your location, customs clearance, or courier delays beyond our control.

📦 Tracking Your Order

After your order is shipped, you’ll receive a tracking link via email. You can use this link at any time to monitor the status of your shipment.
If you do not receive a tracking email within 5 business days of placing your order, please contact us at trigonist4@gmail.com and we’ll be happy to assist.

🛃 Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or handling fees once the shipment reaches your country. These charges are determined by your local customs authority and are the responsibility of the customer.
Trigonist is not responsible for any delays caused by customs processing or additional fees incurred.

📬 Address Accuracy

Please ensure that all shipping information, including name, address, and contact number, is entered correctly at checkout.
We cannot be held responsible for packages that are lost or delayed due to incorrect or incomplete shipping details provided by the customer.

🚫 Undeliverable or Lost Packages

In rare cases, if your package is marked as delivered but you haven’t received it, please contact your local postal service or courier first. If the issue remains unresolved, reach out to us at trigonist4@gmail.com so we can investigate further and find a suitable solution.

💬 Need Help?

Our goal is to make your shopping experience smooth from start to finish. If you have any questions or concerns about your order or shipment, don’t hesitate to contact our customer service team at trigonist4@gmail.com — we’re always here to help.

Thank You for Choosing Trigonist

We truly appreciate your trust in us. Every order is carefully handled and shipped with care to ensure it arrives in perfect condition.
At Trigonist, your satisfaction is our top priority — and we’re dedicated to delivering innovation right to your doorstep.